Hotline Service – Special Arrangement

In view of current situation of the epidemic, with effect from 14 February 2020, our customer service hotline will be adjusted as follows until further notice:

Adjusted Servicing Hour of Customer Service Hotline

Monday to Friday:  9am to 7pm

Saturday/Sunday/Public Holiday: Closed

You may leave your name and contact number in the telephone recording system at non-office hour, we shall reply you within the next working day.  Alternatively, you may email your enquiry to hkcs@exchange.principal.com.

We are sorry for inconvenience caused.