How to make enquiries and complaints?
If you would like to make an enquiry or a complaint in relation to scheme administration services, please feel free to contact the eMPF Platform.
eMPF Customer Service Hotline
Office Hours:
- Monday to Friday 9:00 a.m. to 7:00 p.m.
- Saturday 9:00 a.m. to 1:00 p.m.
- Closed on Sunday and Public Holidays
eMPF Service Centres
- Hong Kong Island:
Unit 601B, 6/F, Dah Sing Financial Centre, No. 248 Queen's Road East, Wanchai, Hong Kong - Kowloon:
Suites 1205-6, 12/F, Chinachem Golden Plaza, No. 77 Mody Road, Tsim Sha Tsui East, Kowloon - New Territories:
Suite 1802A, 18/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, New Territories
Office Hours:
- Monday to Friday 9:00 a.m. to 6:00 p.m.
- Saturday 9:00 a.m. to 1:00 p.m.
- Closed on Sunday and Public Holidays
eMPF Fax Number
(852) 3197 2922
eMPF Postal Address
PO Box 98929 Tsim Sha Tsui Post Office
eMPF Email Address
eMPF Website
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